Who Do I Call In The City of Freeport When…

Freeport, Illinois — Often when citizens of Freeport have concerns, issues or just need to speak with someone about something related to the city, they are not exactly sure who to call.

Whether its an abandoned vehicle, curbs, economic development or employment opportunities knowing the precise city department to contact is often confusing.

Because of that, we’ve compiled a list of the offices and who you should call when it pertains to certain needs within the city. Use the below chart to find the office and phone number to determine who you should call when you have any of the below questions or concerns.

City Hall Building
314 W. Stephenson
Freeport, IL 61032

Who should I call? Department/Organization Area Code 815
Abandoned Cars Freeport Police 815-235-8222
Address (new) Community Development 815-235-8202
Animal Control –
Freeport City Limits only
Street Department – Animal Control Officer 815-235-8210
Annual Financial Reports Finance Department 815-297-1300
Animal Control
Outside City Limits
Stephenson County
Animal Control
Birth Certificates & Marriage Licenses Stephenson County Clerk & Records 815-235-8289
Budget Finance Department 815-297-1300
Building Code Enforcement Building Inspector 815-235-8202
Building Inspections Building Inspector 815-235-8202
Burning Trash Freeport Fire Deptartment 815-235-8217
Certificates (birth, death) Stephenson County Clerk 815-235-8289
Compost for Sale Public Works 815-235-8210
Concerns/Questions Mayor’s Office 815-235-8200
Court Dates Stephensoun Co. Circuit Clerk 815-235-8266
Curbs, gutters, sidewalks Public Works/Street Dept 815-235-8210
Department Complaints Mayor Office 815-235-8200
Dog Pound Street Department 815-235-8210
Economic Development Community Development Director 815-235-8221
Economic Development Northwest Illinois Development Alliance NIDA website
Electrical Inspections Building Inspector 815-235-8202
Emergency Mgmt. Services Stephenson County 815-235-8255
Employment Opportunities Human Resources 815-235-2065
Food & Beverage Tax Finance Department 815-297-1300
Garbage Collection Moring Disposal, Inc. or
Gill’s Freeport Disposal Inc.
Grass and Weeds Nuisance Inspector 815-801-2249
Handicap Ramps Public Works 815-235-8210
Hazardous Materials Fire Department 815-235-8217
Health Department Stephenson Co. Health Dept. 815-235-8271
Hotel and Motel Tax Finance Department 815-297-1300
Housing (low income/elderly) Freeport Housing Authority 815-232-4171
Inspections electrical, plumbing, etc. Building Inspector 815-235-8202
Landscape Waste Moring Disposal, Inc. or
Gill’s Freeport Disposal Inc.
Landfill Transfer Station 815-233-0742
Library Freeport Public Library 815-233-3000
Liquor Licenses City Clerk 815-235-8203
Litter & Garbage Concerns Nuisance Inspector 815- 801-2249
Marriage Licenses Stephenson County Clerk 815-235-8289
Mosquito Problems- visit Stephenson County Website using this link: Mosquito Mosquito Abatement District 800-942-2555
Motor Fuel Tax City Engineer 815-297-1166
Noise Violations Freeport Police Dept. 815-235-8222
Nuisance Inspector for Ordinance Violations (violations not concerning police department) Nuisance Inspector 815- 801-2249
Park Maintenance Freeport Park District 815-235-4285
Parking Tickets Freeport Police Department 815-235-8222
Permits buildings / construction Building Inspector 815-235-8202
Permits (Special Event in City such as closure of street) City Clerk 815-235-8203
Plumbing Inspections Building Inspector 815-235-8202
Property Assessments Freeport Township Township Assessor 815-232-6131
Property Assessments Stephenson Co. County Assessor 815-235-8260
Property Tax Bills Stephenson Co. Treasurer 815-235-8264
Property Tax Challenge Procedures Stephenson County Supervisor of Assessment 815-235-8264
Property Transfer Tax Finance Department 815-297-1300
Recycling Information Moring Disposal, Inc. or
Gill’s Freeport Disposal Inc.
Refuse Collection Moring Disposal, Inc. or
Gill’s Freeport Disposal Inc.
Right-of-Way Public Works 815-235-8210
Sidewalks Public Works 815-235-8210
Signs and Signals Public Works 815-235-8210
Snow Removal City Streets Public Works 815-235-8210
Special Event Permits; i.e. block parties, etc. City Clerk 815-235-8203
Stephenson County Sheriff Non-Emergency 815-235-8252
Storm Sewer Backups Water and Sewer Department 815-233-1686
Street Light Maintenance Public Works
Commonwealth Edison
Street Maintenance Public Works 815-235-8210
Subdivision Regulations Community Development 815-235-8221
Transfer Station M-F 7:30-2;1st Sat 8am-11am 815-233-0742
Trash Collection Moring Disposal, Inc. or
Gill’s Freeport Disposal Inc.
Tree Trimming – City Owned Public Works 815-235-8210
Utility Taxes Finance Department 815-297-1300
Voter Registration/Voting Info Stephenson County Clerk 815-235-8289
Water Service Concerns Water and Sewer Department 8:00am – 5:00pm M-F 233-0111
Water/Sewer Trouble Calls Water and Sewer 233-0111
Sewer only – 815-233-1686
Sat/Sun & after 5:00 pm 233-0711
Weeds and Tall Grass Nuisance Inspector 815-801-2249
Zoning Community Development 815-235-8202




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