Who Do I Call In The City of Freeport When…
Freeport, Illinois — Often when citizens of Freeport have concerns, issues or just need to speak with someone about something related to the city, they are not exactly sure who to call.
Whether its an abandoned vehicle, curbs, economic development or employment opportunities knowing the precise city department to contact is often confusing.
Because of that, we’ve compiled a list of the offices and who you should call when it pertains to certain needs within the city. Use the below chart to find the office and phone number to determine who you should call when you have any of the below questions or concerns.
City Hall Building
314 W. Stephenson
Freeport, IL 61032
| Who should I call? | Department/Organization | Area Code 815 |
|---|---|---|
| Abandoned Cars | Freeport Police | 815-235-8222 |
| Address (new) | Community Development | 815-235-8202 |
| Animal Control – Freeport City Limits only |
Street Department – Animal Control Officer | 815-235-8210 |
| Annual Financial Reports | Finance Department | 815-297-1300 |
| Animal Control Outside City Limits |
Stephenson County Animal Control |
815-235-8276 |
| Birth Certificates & Marriage Licenses | Stephenson County Clerk & Records | 815-235-8289 |
| Budget | Finance Department | 815-297-1300 |
| Building Code Enforcement | Building Inspector | 815-235-8202 815-599-5807 |
| Building Inspections | Building Inspector | 815-235-8202 815-599-5807 |
| Burning Trash | Freeport Fire Deptartment | 815-235-8217 |
| Certificates (birth, death) | Stephenson County Clerk | 815-235-8289 |
| Compost for Sale | Public Works | 815-235-8210 |
| Concerns/Questions | Mayor’s Office | 815-235-8200 |
| Court Dates | Stephensoun Co. Circuit Clerk | 815-235-8266 |
| Curbs, gutters, sidewalks | Public Works/Street Dept | 815-235-8210 |
| Department Complaints | Mayor Office | 815-235-8200 |
| Dog Pound | Street Department | 815-235-8210 |
| Economic Development | Community Development Director | 815-235-8221 |
| Economic Development | Northwest Illinois Development Alliance | NIDA website |
| Electrical Inspections | Building Inspector | 815-235-8202 815-599-5807 |
| Emergency Mgmt. Services | Stephenson County | 815-235-8255 |
| Employment Opportunities | Human Resources | 815-235-2065 |
| Food & Beverage Tax | Finance Department | 815-297-1300 |
| Garbage Collection | Moring Disposal, Inc. or Gill’s Freeport Disposal Inc. |
815-233-9216 815-233-5644 |
| Grass and Weeds | Nuisance Inspector | 815-801-2249 |
| Handicap Ramps | Public Works | 815-235-8210 |
| Hazardous Materials | Fire Department | 815-235-8217 |
| Health Department | Stephenson Co. Health Dept. | 815-235-8271 |
| Hotel and Motel Tax | Finance Department | 815-297-1300 |
| Housing (low income/elderly) | Freeport Housing Authority | 815-232-4171 |
| Inspections electrical, plumbing, etc. | Building Inspector | 815-235-8202 815-599-5807 |
| Landscape Waste | Moring Disposal, Inc. or Gill’s Freeport Disposal Inc. |
815-233-9216 815-233-5644 |
| Landfill | Transfer Station | 815-233-0742 |
| Library | Freeport Public Library | 815-233-3000 |
| Liquor Licenses | City Clerk | 815-235-8203 |
| Litter & Garbage Concerns | Nuisance Inspector | 815- 801-2249 |
| Marriage Licenses | Stephenson County Clerk | 815-235-8289 |
| Mosquito Problems- | Mosquito Abatement District | 800-942-2555 |
| Motor Fuel Tax | City Engineer | 815-297-1166 |
| Noise Violations | Freeport Police Dept. | 815-235-8222 |
| Nuisance Inspector for Ordinance Violations (violations not concerning police department) | Nuisance Inspector | 815- 801-2249 |
| Park Maintenance | Freeport Park District | 815-235-4285 |
| Parking Tickets | Freeport Police Department | 815-235-8222 |
| Permits buildings / construction | Building Inspector | 815-235-8202 815-599-5807 |
| Permits (Special Event in City such as closure of street) | City Clerk | 815-235-8203 |
| Plumbing Inspections | Building Inspector | 815-235-8202 815-599-5807 |
| Property Assessments | Freeport Township Township Assessor | 815-232-6131 |
| Property Assessments | Stephenson Co. County Assessor | 815-235-8260 |
| Property Tax Bills | Stephenson Co. Treasurer | 815-235-8264 |
| Property Tax Challenge Procedures | Stephenson County Supervisor of Assessment | 815-235-8264 |
| Property Transfer Tax | Finance Department | 815-297-1300 |
| Recycling Information | Moring Disposal, Inc. or Gill’s Freeport Disposal Inc. |
815-233-9216 815-233-5644 |
| Refuse Collection | Moring Disposal, Inc. or Gill’s Freeport Disposal Inc. |
815-233-9216 815-233-5644 |
| Right-of-Way | Public Works | 815-235-8210 |
| Sidewalks | Public Works | 815-235-8210 |
| Signs and Signals | Public Works | 815-235-8210 |
| Snow Removal City Streets | Public Works | 815-235-8210 |
| Special Event Permits; i.e. block parties, etc. | City Clerk | 815-235-8203 |
| Stephenson County Sheriff | Non-Emergency | 815-235-8252 |
| Storm Sewer Backups | Water and Sewer Department | 815-233-1686 |
| Street Light Maintenance | Public Works Commonwealth Edison |
815-235-8210 800-334-7661 |
| Street Maintenance | Public Works | 815-235-8210 |
| Subdivision Regulations | Community Development | 815-235-8221 |
| Transfer Station | M-F 7:30-2;1st Sat 8am-11am | 815-233-0742 |
| Trash Collection | Moring Disposal, Inc. or Gill’s Freeport Disposal Inc. |
815-233-9216 815-233-5644 |
| Tree Trimming – City Owned | Public Works | 815-235-8210 |
| Utility Taxes | Finance Department | 815-297-1300 |
| Voter Registration/Voting Info | Stephenson County Clerk | 815-235-8289 |
| Water Service Concerns | Water and Sewer Department | 8:00am – 5:00pm M-F 233-0111 |
| Water/Sewer Trouble Calls | Water and Sewer 233-0111 Sewer only – 815-233-1686 |
Sat/Sun & after 5:00 pm 233-0711 |
| Weeds and Tall Grass | Nuisance Inspector | 815-801-2249 |
| Zoning | Community Development | 815-235-8202 |
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Source:
http://www.ci.freeport.il.us/contact/
